🛡️ Safe Gaming Policy

Our commitment to responsible gaming at s7game

We believe entertainment is at its best when enjoyed in a controlled and mindful way. s7game is always committed to providing you with a safe and enjoyable gaming experience.

For ages 21 and above only

All services at s7game are available to those aged 21 and above only. Minors are strictly prohibited from opening an account or playing any games.

Responsible gaming is not just about following rules — it is a mindset that puts every player's wellbeing and happiness first. s7game believes that online gaming is a form of entertainment, and it is our responsibility to ensure it never becomes a source of financial or emotional stress.

Our platform offers multiple safety tools — from deposit limits to self-exclusion — to help you keep your gaming habits in check. Our 24/7 Bengali support team is always here for you.

Awareness is the foundation of responsible gaming. Stay aware of how much time and money you are spending, set a budget, and never chase losses by placing extra bets. Remember, gaming is a source of fun — not a livelihood.

Our safety tools

s7game provides several practical tools to help you play responsibly.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately. Raising the limit requires a cooling-off period to pass.

Session Time Limit

Decide in advance how long you will play in one session. When the set time is up, the platform will automatically prompt you to take a break.

Time-Out Feature

If you want a temporary break, activate a time-out lasting from 24 hours up to 6 weeks. During this period, no bets or deposits can be made on your account.

Self-Exclusion

If you need a longer break, apply for self-exclusion ranging from 6 months to permanent. Your account cannot be reactivated until the set period has passed.

Gaming History Review

View your complete betting history, win and loss records, and full deposit and withdrawal details at any time — to help you make informed decisions.

Expert Support

If you are experiencing any issues with gaming, contact our 24/7 live chat support. Our trained team will assist you in Bengali with complete confidentiality.

Warning signs of a problem

If you notice any of the following signs, seek help promptly.

Spending beyond your budget

You are spending more than your set budget or borrowing money to play — this is an important warning sign.

Uncontrolled time spent

You are spending far more time gaming than planned and cannot stop yourself.

Chasing lost money

You keep playing to recover losses — this behaviour is a primary sign of addiction.

Stress and restlessness

You feel anxious, irritable, or uncomfortable when you are not playing.

Neglecting relationships and responsibilities

You are prioritising gaming over family, friends, or work responsibilities.

Tendency to hide

You are hiding how much you play or how much money you spend from your family or people close to you.

Keep yourself safe

Set a Budget

Decide in advance how much money you will spend on gaming each week or month. Only deposit an amount whose loss will not affect your daily life. Start with the minimum deposit of ৳500 and plan according to your own means.

Track your time

Use your mobile's screen time feature or set a specific time limit. Write down the maximum time you will spend gaming each day and stick to it.

Look at it objectively

Review your gaming history once a month. Keep track of total spending, wins, and losses. This information will help you understand the real picture.

Tell someone you trust

Let a family member or trusted friend know about your gaming habits. They can observe from the outside and alert you if needed.

s7game's core principles

01

Put entertainment first

Gaming is always for fun — it is not a guaranteed way to earn money. The key condition of responsible gaming is keeping this truth in mind at all times.

02

Do not chase lost money

If you have a loss in a session, do not place more bets trying to recover it. This behaviour makes the problem worse.

03

Do not make decisions based on emotion

It is wise not to play when you are under stress, angry, or after drinking alcohol. Decisions made with a clear head are the right ones.

04

Stick to your limits

Once you have set a deposit or time limit, stick to it. Before raising a limit, always ask yourself — is this truly necessary?

05

Ensure child safety

If your device is within reach of children, use parental controls and keep your account password private.

Need help? We are here

24/7 Bengali support

If you are experiencing any issues with gaming or want to activate responsible gaming tools, get in touch with us. Our team is always ready to assist you in Bengali with complete confidentiality.

Live Chat — available 24/7

Frequently Asked Questions

Responsible gaming means treating gaming as a controlled form of entertainment. Setting your own budget and time limits, sticking to those limits, and seeking help when gaming starts to become a problem — these are the core principles.

Log in to your account and go to Account Settings, then find the deposit limit option under the "Responsible Gaming" section. Set a daily, weekly, or monthly limit. Lowering a limit takes effect immediately, but raising a limit requires a cooling-off period to pass. Contact our 24/7 live chat for assistance.

Your account cannot be reactivated before the set self-exclusion period ends. Once the period is over, you will need to contact our support team and complete a cooling-off period before reactivating.

A time-out is a temporary break lasting from 24 hours up to 6 weeks. Self-exclusion is a longer-term break — typically 6 months or more. If you feel gaming is going out of control, self-exclusion is the appropriate step.

No. All gaming services at s7game are strictly for those aged 21 and above. Age is verified at the time of account registration. Any attempt by a minor to open an account will be rejected.

First, contact s7game's 24/7 live chat support — our team will help you in complete confidence. You should also speak openly with a family member or trusted friend, and if needed, seek advice from a mental health professional.

Play mindfully, enjoy the experience

Build a culture of responsible gaming — s7game is with you every step of the way.