s7game Privacy Policy

When registering and using services on s7game, we may collect the following types of information:

1.1 Information Provided Directly by You

• Full name and date of birth (for age verification)
• Email address and contact details
• Username and password
• Financial transaction details (bKash, Nagad, Rocket, Upay account numbers)
• Identity document details — copies of national ID or passport for KYC verification

1.2 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Time of site visits, page history, and session duration
• Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

• Transaction verification information from payment processors
• Identity verification details through fraud prevention services

s7game uses your personal information only for legitimate and necessary purposes. We use your information to:

• Create, manage, and secure your account
• Process financial transactions including deposits and withdrawals
• Ensure responsible gaming by verifying age and identity
• Provide customer support and technical assistance
• Comply with anti-money laundering (AML) and fraud prevention requirements under applicable law
• Inform you about promotional offers, bonuses, and updates (subject to your consent)
• Improve site performance and review user experience
• Enforce our Terms and Conditions and resolve disputes

We never sell or transfer your personal information to unnecessary third parties for commercial purposes.

s7game uses cookies to ensure the proper functioning of the website and to improve user experience. Cookies are small text files stored in your browser.

3.1 Types of Cookies We Use

• Essential Cookies: Necessary for maintaining login sessions, ensuring security, and operating core site functions.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Used to review the number of site visits and usage patterns in order to improve service quality.

You can control or decline cookies by changing your browser settings. However, disabling essential cookies may cause some site features to stop working.

s7game may share your information with third parties in the following limited circumstances:

• Payment Processors: Payment service providers such as bKash, Nagad, Rocket, and Upay receive the information necessary to complete transactions.
• Identity Verification Services: Limited information may be shared with third-party verification service providers for the KYC process.
• Legal Obligations: Information may be disclosed to comply with court orders, valid requests from government authorities, or applicable law.
• Business Transfers: Information may be transferred in the event of a business merger or acquisition, provided the receiving party is bound to uphold the same privacy standards.
• Fraud Prevention: Specific information may be shared with security partners for fraud detection and anti-money laundering purposes.

We do not provide your information to any third party for purposes other than those listed above.

s7game uses industry-standard technology and practices to keep your personal and financial information secure:

• SSL Encryption: All data transmitted on our site is secured through 256-bit SSL encryption.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Access Controls: Only authorized personnel have access to personal information on a need-to-know basis.
• Regular Security Reviews: Our systems and infrastructure undergo regular security audits.
• Firewall and Anti-Fraud Systems: Active security layers exist to prevent unauthorized access and fraud.

However, no method of transmitting information over the internet or electronic storage is completely secure. Therefore, while we strive to provide the highest level of security, we cannot guarantee absolute security.

s7game retains your personal information for as long as necessary:

• Active Accounts: We retain information while your account remains active.
• After Account Closure: Information may be retained for the period required for legal obligations, dispute resolution, and fraud prevention.
• Financial Transaction Records: Financial records are retained for a specified period in accordance with applicable law in Bangladesh.
• Marketing Communications: If you opt out, the relevant information is removed from that date onward.

After the defined retention period, your information is securely deleted or anonymized.

As a user of s7game, you have the following rights regarding your own information:

• Right of Access: You can find out what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you can request that your information be deleted (subject to legal obligations).
• Right to Object to Processing: You can object to the use of your information for specific purposes.
• Marketing Opt-Out: You can stop receiving promotional messages at any time.
• Data Portability: You can request that your information be provided in a machine-readable format.

To exercise these rights, contact us at [email protected]. We will try to respond to your request within 30 days. However, due to legal obligations, some requests may not be able to be fulfilled in full.

s7game strictly provides services only to those aged 21 and above. We do not intentionally collect personal information from anyone under the age of 21.

We verify age at the time of registration. If we receive information indicating that a user is under the age of 21, we will immediately suspend their account and delete the information collected.

If you believe a minor is using our services, please let us know at [email protected].

s7game may update this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be changed.
• For significant changes, a notification may be sent to your registered email.
• Continuing to use the service after changes means you have accepted the new policy.

You are advised to review this policy regularly to stay informed about the latest changes.

There are several other important documents related to this privacy policy that govern the terms of using s7game's services:

• Terms and Conditions — General terms of service use
• Responsible Gaming — Information on healthy gambling habits and self-limits
• About Us — Detailed information about the s7game platform
• FAQ — Answers to common questions